What delegates say about our trainers...



"The trainer was fantastic. She was enthusiastic and it helped that she had worked as a PA previously so knew what we are up against! Friendly and approachable."

Laura – Effective Minute Taking

"Very flexible and adaptable to the requirements of the group. I wasn’t expecting the course to be so tailored to individual needs."

Rita – The Effective PA Stage III

"Very friendly and professional, approachable and clear. Valued her anecdotal experience relating to her own experiences of minute taking."

Tori – Effective Minute Taking

"Excellent, very knowledgeable and relaxed. I felt drawn into the group, encouraged and valued."

John – Time Management

"A very lovely person. She made me feel comfortable to speak up and I know I will have increased confidence in the workplace."

Catherine – Assertiveness

"Very easily explained information. She was an excellent communicator and I enjoyed listening and participating."

Brenda – The Effective PA Stage I

"Fantastic, as always."

Melanie – MS Excel Introduction

"Excellent delivery of training made the course interesting and easy to follow."

Lee - Effective Minute Taking

"Trainer made us feel very welcome and didn’t just talk at us. He included us!"

Lorraine – Handling Difficult People

"10/10 – GOLD STAR!!"

Steven – Effective Minute Taking

"As always, the trainer was great! She was lively, informative and engaged with the group. She was warm and precise."

Ceri – The Effective PA Stage III

"The trainer was very helpful and was willing to help me in situations that I thought I might struggle in."

Carl – Introduction to Management

"The trainer was very clear and well informed. She had a lot of real life examples and a nice mix of participation and lectures."

Ann – Event Management

"Inspirational, knowledgeable and makes learning fun!"

Janet – The Effective PA Stage II

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All Secretarial Training courses are endorsed by Sue Williams Secretarial Consulting Group - recruitment and training of PAs and secretaries throughout the North West and Yorkshire since the 1980s